LuckQuack Cookies Policy

At LuckQuack, we use cookies and similar tracking technologies to enhance your experience while you play at our online casino. This Cookies Policy explains what cookies are, how we use them across luckquack.com, and what choices you have regarding their use. By continuing to browse or use our services, you agree that we may place cookies on your device as described below.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or tablet when you visit our website. We use these files to recognize your device, remember your preferences, and provide you with a smoother and more personalized gaming experience at LuckQuack Casino. Cookies do not harm your device and do not contain viruses or malicious code.

Why We Use Cookies

We rely on cookies for several important purposes. Our goal is to make sure that every visit to LuckQuack casino feels seamless, secure, and tailored to your preferences. Below are the main reasons we deploy cookies across our platform:

• We use cookies to keep you logged in during your LuckQuack casino login session, so you don't need to re-enter your credentials every time you navigate between pages.
• We use cookies to remember your language and currency preferences (EUR, USD, GBP, BTC, ETH, LTC, USDC, USDT), so you don't have to reset them on every visit.
• We use cookies to analyze how you interact with our games, promotions, and support tools, allowing us to improve our services continuously.
• We use cookies to display relevant offers, including our luckquack bonus and luckquack no deposit bonus promotions, based on your activity and preferences.
• We use cookies to detect fraudulent activity and protect your account from unauthorized access.
• We use cookies to measure the performance of our marketing campaigns, including promo codes and affiliate links that bring you to luckquack.com.

Types of Cookies We Use

We categorize the cookies we use into several groups, each serving a distinct function. Understanding these categories will help you make informed choices about your privacy while enjoying LuckQuack online casino.

Essential Cookies

These cookies are strictly necessary for our platform to function properly. Without them, you would not be able to log in, complete transactions, or access your account. We use essential cookies to support your LuckQuack casino login, process deposits and withdrawals, and maintain the security of your session. These cookies cannot be disabled, as they are fundamental to the operation of our services.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. This includes which pages are visited most often, how long users stay on specific game categories such as Slots, Live Casino, or Craps, and whether any error messages appear. This data is collected anonymously and helps us understand how to improve LuckQuack casino as a whole, from loading speed to game selection.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred localization (EN, FR, DE, DE-AT, NL) or your favorite game providers. These cookies enhance your experience by making your next visit to luck quack casino more convenient and personalized.

Advertising and Targeting Cookies

We use these cookies, together with our marketing partners, to deliver advertisements that are relevant to your interests. This may include information about our welcome bonus offers, such as €5000 + 500 FS packages or other promotions. These cookies also help us track the effectiveness of our promo code and bonus code campaigns across different regions, including the Netherlands, France, Germany, and the United Kingdom.

Third-Party Cookies

Some cookies on our website are placed by third-party service providers, including payment processors, game studios, and analytics platforms. We work with numerous game providers, such as Pragmatic Play, NetEnt, Evolution, and many others, some of whom may set their own cookies when you interact with their games on LuckQuack. We do not control these third-party cookies directly, but we ensure that our partners comply with applicable data protection standards.

Cookies Used for Payment and Security

Given that we offer a wide range of deposit and withdrawal methods, including Mastercard, Visa, Google Pay, Apple Pay, iDEAL, Skrill, and various cryptocurrencies, we use cookies to help facilitate secure transactions. These cookies assist us in verifying your identity, preventing fraud, and ensuring that your funds are processed safely whether you are depositing a minimum of 20 EUR or requesting a withdrawal.

How Long Do Cookies Last?

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a longer period, allowing us to recognize you on subsequent visits to LuckQuack casino. The duration of persistent cookies varies depending on their purpose, ranging from a few days to several months.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including your ability to complete a LuckQuack casino login or access certain features smoothly.

• You can adjust your browser settings to block all cookies or only third-party cookies.
• You can delete existing cookies stored on your device through your browser's privacy settings.
• You can use private or incognito browsing modes to limit cookie storage during your session.
• You can opt out of certain advertising cookies through industry opt-out tools where available.

Cookies on Mobile Devices

We currently offer our platform through desktop and mobile browsers using HTML5 technology, without a dedicated native application. When you access luckquack.com through your mobile browser, similar cookie technologies apply, allowing us to remember your preferences and support features such as the luck quack app-like browsing experience directly through your device's browser.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of LuckQuack casino after any changes indicates your acceptance of the updated policy.

Legal Compliance

Our casino operates under a license issued in Costa Rica, and we are committed to maintaining transparency regarding data collection practices across our target markets, including the Netherlands, France, Germany, and the United Kingdom. We aim to comply with applicable data protection regulations while providing you with clear information about how cookies are used on our platform.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please reach out to our support team. We are available 24/7 via live chat, and you can also email us at support@luckquack.com. Whether your question relates to cookies, our loyalty program, or how to claim a luck quack bonus code, our team is here to assist you.